Information
I create my furniture
Custom white shelf with books and small decorative objects
Contact

If you have any questions, our customer service team will be happy to help you with your project.

Monday to Friday
9am - 4:30pm
Yellow armchair on light wood floor with white base unit
Start from a neutral base cabinet

Give free rein to your inspiration. Use our online configurator to design your custom furniture, starting from a neutral model.

Caisse En Bois Livraison Large

Delivery : everything you need to know

Delivery Time & Shipping Costs

Delivery Time & Shipping Costs

Your furniture will be delivered approximately 6 weeks after production begins in the factory. Each piece is custom-made and undergoes a strict quality control process to ensure the highest possible quality.

We deliver throughout mainland France, Belgium, Luxembourg, and most European countries, except in specific cases. Shipping is free across Europe, except for islands and areas that are difficult to access, where an additional charge of €120 (incl. VAT) applies. We also offer delivery to Switzerland. Customs duties are not included and must be paid separately. The exact amount will be provided at the time of your order. We also deliver to French overseas departments and territories. When confirming your order, you will need to provide the name and address of your freight forwarder in the delivery address field. The freight forwarder will then arrange for your furniture to be shipped to the desired island.

Delivery of our furniture

Our furniture is carefully protected and delivered in a wooden crate, ensuring excellent impact resistance. This crate is made from offcuts left over from furniture cutting.
The crate is delivered on a pallet at the foot of your building or at the edge of your property.

Delivery of our furniture
Packaging of our furniture

Packaging of our furniture

All our furniture is delivered as a kit. The wooden panels are packed and grouped into packages, and everything is delivered in a custom-made wooden crate to ensure a delivery without surprises. We do not deliver our furniture in small parcels inside cardboard boxes, to minimize losses during transportation.

The crate is, of course, heavy and difficult to handle (sometimes up to 600 kg), but you don’t have to move the crate once it is delivered by the carrier; it can remain outside. Indeed, After opening the box, you can easily remove the furniture panels, packed in bundles manageable by one or two people.

The transporter

The delivery of your furniture from the factory right to your doorstep is handled by the carrier Dachser. They use 19-ton trucks that are 10 meters long to transport the furniture crates.

The carrier will contact you directly to arrange a delivery date.

The transporter

Peace of mind, from order to assembly

Easy payment, delivery in a ready-to-assemble kit, dedicated 3D assembly instructions

Payment Methods

Payment options

From €500 order value, pay in 3 interest-free installments.

For any order over €500, you have the option to pay in 3 interest-free installments.

Delivery Truck

Free delivery

Your furniture is made and delivered to your doorstep within 6 weeks, as a ready-to-assemble flat-pack.

After verification, your furniture is made and delivered as a kit within 6 weeks.

Intruction Manual

Detailed assembly instructions

Interactive 3D assembly instructions, fully tailored to your furniture – no generic guides!

From the design stage, you can view the assembly instructions generated specifically for your furniture – step by step, in 3D.